At Good Tea Place, sustainability is at the heart of what we do. Our Bring Your Own Canister (BYOC) refill program invites local and regular customers to refill their tea using their own clean canisters and enjoy a $0.25 discount for every 50g purchased. It’s a simple way to reduce packaging waste, reuse what you already have, and sip more...

At Good Tea Place, your happiness matters to us. If something isn’t quite right, we’re always here to help. We offer hassle-free returns and exchanges on unused tea accessories within 14 days of delivery. For hygiene reasons, consumable items such as loose teas are final sale, but if your order arrives damaged, incorrect, or incomplete, please reach out and we’ll...

Local pickup is available for our Guelph customers. Orders are typically ready within 2 business days, and we’ll send you an email as soon as your order is ready for pickup at our order mailbox.

Good Tea Place offers free standard shipping across Canada on orders of $120 or more, with a flat rate of $16.99 for orders under $120. Express shipping is available within Canada for $25. Orders are processed within 2 business days, with delivery times ranging from 1–5 business days depending on destination.